Cookie Policy

Effective Date: 7 October 2026

This policy lists the cookies used on www.thehapr.com and app.thehapr.com. A cookie is a small file a site stores in your browser.

1. Our approach

We use cookies the site and platform need to work. We use no advertising cookies. On the website, Google Analytics runs only after you choose Accept in the cookie banner. Using the site without choosing does not count as consent.

The banner's own record of your choice uses no cookie: after you choose, the site also keeps a separate record of the choice (Accept or Reject) with the time it was recorded, and no IP address, no fingerprint and no way to identify you. The Privacy Statement lists how long it is kept.

2. Cookies needed for the site and platform to work

These do not need consent, because the service cannot work without them.

CookieSiteWhat it doesHow long
sb-<project>-auth-tokenapp.thehapr.comKeeps a platform user signed in (Supabase)Until you sign out, refreshed while you use it
gp_attendeeapp.thehapr.comKeeps an event attendee signed in to the attendee app30 days
gp_attendee_chalapp.thehapr.comHolds the one-time sign-in code check for attendees15 minutes
gp_attendee_last_eventapp.thehapr.comRemembers which event to open in the attendee app30 days
gp_supplierapp.thehapr.comKeeps a hotel signed in while answering a sourcing request12 hours
gp_rlshareapp.thehapr.comKeeps a hotel signed in to a shared rooming list12 hours
gp_signup_plan, gp_signup_credits, gp_signup_intentapp.thehapr.comRemember the plan or HAPR credits chosen on the pricing page, or the product chosen on www.thehapr.com, during sign-up1 hour
hapr_consentwww.thehapr.comRemembers your cookie choice182 days

3. Analytics cookies (only if you accept)

CookieSiteWhat it doesHow long
_ga, _ga_<id>www.thehapr.comGoogle Analytics. Counts visits and pages with a pseudonymous id.Up to 2 years (Google's default)

Advertising signals are always turned off. If you later choose Reject, these cookies are deleted and Analytics stops.

4. Changing your choice

Use Manage cookies at the bottom of any page on www.thehapr.com. You can also delete cookies in your browser's settings. Deleting the cookies in section 2 signs you out.

5. More information

The Privacy Statement explains how we use personal data and your rights. Questions go to [email protected].